Improving your Business English

How many times have you felt that your language learning has stagnated or you’re not finding time or ways to stop from sliding back? Yes, language learning is not a precise science and if you love Math or Physics chances are you would hate learning something abstract with tonnes of rules and even more exceptions. But don’t lose heart. There is still hope. First stop considering language learning as one more academic subject. It’s a communication tool. Plain and simple. Here are seven steps to help you move forward in your language learning adventure. It’s no rocket science but it works. Try it.

1. Set specific goals – they can be as simple as learning how to use sentences in the past tense, or using the verb to be in the present (stop saying “you is“) to improving your pronunciation. But small goalposts will help you move ahead.

2. Create linguistic habits – my best time to be learning something is the morning, but you can choose any time you feel more comfortable with reading, listening, writing in your target language. You would like me to say that 15 mins would be enough but actually, until you settle down 5 to 10 minutes will have already passed… so set daily blocks of at least 30 minutes. The longer you practice the faster your progress will be.

3. Believe in yourself – yes, yes, it sounds like an old cliche but it’s true – if you try to learn something already thinking you can’t do it… what will your chances of success actually be?

4. Enjoy the learning experience – choose things you like to focus on… what’s the point in reading an article about something you hate or know nothing about? Do you like songs, for example? Focus on a song you like, try to get the meaning, the key words, pronunciation… of course, there are songs AND SONGS, if you get my gist, some songs are not suitable for language learning… that’ll depend on your common sense. Like movies? Ok, focus on a section to learn the vocabulary, pronunciation, practice telling the story (plot), rehash the dialog, even.

5. Use authentic material – read a book in the original language. Depending on your level you can buy bilingual books (those books with the text in English paralleled by a translation). In Brazil, the Folha publisher launched a whole series of literature classics in a bilingual format.

6. Join a positive learning community – one of the problems we have when learning a foreign language is finding opportunities to practice it. Today with the internet you can find virtual friends literally anywhere in the world – even language partners. Also every large city will have some places where you can practice your target language. For example, in São Paulo there is a weekly bible study class in English open to anyone interested in practicing the English language for one hour and a half and free (Unasp SP at 10:30 am – every Saturday)

7. Ask for feedback – we are always our worst critics – so it’s important to have someone who’ll provide some tips and even raise our awareness regarding some problem areas. I remember back in the 90’s I partnered up with a Canadian friend and asked him to correct me when he felt it was necessary. Most of the time he didn’t have to correct me, just the fact he hadn’t understood what I was saying would alert me to some mispronunciation or wrong vocabulary use.

Happy growth,

Cheers,

Mo

Technology in Education

Much has been written and said about how technology has revolutionized and will continue to revolutionize the world of education and most especially the language teaching industry.

From the time I used a vinyl record which was upgraded to a cassette tape, then VHS and VCR to CDs and DVDs to online streaming, podcasts and YouTube, the means to expose students to a brave new world seem limitless.

But… how much has it changed for educators? Ok, I remember once I had to carry a portable record player on the bus to share a song with my very first English learners back in 1985/1986. Now I can carry the world in my mobile and so can the students. But what can we do with this amazing new world and how to access all this potential or at least some of it? Where can you find relevant material? How can you use it?

A study involving 240 MA education graduates in the US and Canada revealed that 50% of them received no form of ICT (Information and Communication Technology) training. And 70% were not prepared to teach the language using technology.

Being a teacher in the 21st Century involves much more than having the latest gadget: projectors, intelligent whiteboards, high-speed internet, etc.

Teachers have to keep up with changes in

  • Student performance standards
  • New teaching approaches
  • How to make the most out of educational technology

There is still a huge gap between theory and practice with all the risks and problems that accompany the adoption of new technologies.Image result for theory practice gap

Technology today is broadly used for:

  • Downloading relevant material
  • Word processing
  • Different data show /PowerPoint resources
  • Voice and video recording
  • Even the humble email /text messaging
  • Exposure to authentic language
  • Dictionary / translation tools
  • Language practice using Siri or any other voice-activated personal assistant
  • Waze and other apps   (Waze is a community-driven GPS and navigational app which can be set to the language the student is learning and needs practice with)

Technology is still rarely used in:

  • Mind-mapping, in case you’re wondering what mind mapping is (I had no clue either): According to Wikipedia “mind map is an easy way to brainstorm thoughts organically without worrying about order and structure. It allows you to visually structure your ideas to help with analysis and recall.

A mind map is a diagram for representing tasks, words, concepts, or items linked to and arranged around a central concept or subject using a non-linear graphical layout that allows the user to build an intuitive framework around a central concept. A mind map can turn a long list of monotonous information into a colorful, memorable and highly organized diagram that works in line with your brain’s natural way of doing things.

A mind map can be used as a simplified content management system (CMS). It allows you to store all your data in a centralized location to stay organized. With the various mind mapping software programs out today, you can attach files to different branches for even more flexibility. You can also change to various different views in order to find one that suits you best”;

  • Education blogs; and
  • Voice threads (“VoiceThread is a totally web-based application that allows you to place collections of media like images, videos, documents, and presentations at the center of an asynchronous conversation“).

Why is it that most teachers are hesitant to integrate ICT?

Fear! Fear of what? Of losing control. Of making mistakes. Of “breaking” the equipment or program.

So, in addition to having access to technology teachers must be trained in how to best use the technology at their disposal, be offered technical support and troubleshooting solutions.

When given control, good teachers will be excited and curious about adopting the latest technologies.

Cheers,

Mo

Class cancellation (and the 24/7 availability fallacy)

Growing up I often heard people saying: “if work were meant to be pleasant it wouldn’t be called WORK “.

Don’t know the origin of that saying but it’s quite easy to understand it’s meaning. Maybe it is inspired by the biblical curse God placed on man after he ate of the forbidden fruit:

“And to the man he (God) said,

“Since you listened to your wife and ate from the tree
    whose fruit I commanded you not to eat,
the ground is cursed because of you.
    All your life you will struggle to scratch a living from it

It will grow thorns and thistles for you,
    though you will eat of its grains

By the sweat of your brow
    will you have food to eat
until you return to the ground
    from which you were made.
For you were made from dust,
    and to dust you will return.” Genesis 3:17-19 (NLT)

Yes, mankind would have food to eat by the SWEAT of our brow. But despite that curse it does help to choose a job or career about something that you like doing. The curse can even become a blessing.

Working as a language teacher has many positive features: I can “select” my students; I can determine my hourly class rates/pricing; I can develop a curriculum that best fits my students’ needs; I love speaking other languages; etc.

But one of the hardest “bones to chew” refers to Class Cancellations.

One-on-one teaching leads the learner to take the teacher for granted, at their beck and call. So they cancel their classes, try to reschedule the rescheduled classesI’ve had students who rescheduled three times the same class – and if they don’t effectively have that lesson they demand for a refund or discount. The fact that the student must pay for his class cancellations should serve as a deterrent.

So let me enlighten both teachers and students:

When you agree on a day and time, that time is sacred… both students and teacher have entered into a covenant and will do their utmost to honor it. Now, when there’s a cancellation, can you make that time come back? No? What makes you think that your class time can?! Or that you’re paying for 24/7 English? Of course, there are reasons and reasons for a class cancellation. You had to go to the hospital or a funeral? Let’s accommodate that. You only had that day and time for a doctor’s appointment? Hmmm. Your sister is visiting? Uh, nope. You’re not in the mood? Is it cold outside? Not good excuses. Got it?

I’ve always tried to present very simple rules:

1. Any cancellation must be informed at least 24 hours in advance.

2. Cancellations within less than 24h notices, classes will be charged and not rescheduled.

3. Make up classes will be rescheduled if / when teacher is available (let us say the teacher and student have agreed on four 1-hour classes a month. Student cancels once. Will the student be willing to pay for a 5th hour? Uh huh, I thought so. What makes him expect his teacher should work a fifth hour for free?

Simple. Isn’t it?

Last week I came across this blog post where the teacher even went on suggesting she would record a short video and send it to the student as a “make up class” so that the student wouldn’t feel left behind. She added:

“So here’s my thing and a lot of teachers’: we don’t want students to miss class. We love our job. We spend our time preparing what to do and want students to succeed. It’s not productive from an educational point of view and, at least to me, it means getting paid without doing what I like the most. I want to earn a living teaching, not sitting around. Bearing that in mind, I came up with an excellent alternate solution, which I am now calling “The Substitutive Class”; feel free to rename it.” . https://www.lbenglishteacher.com/blog/substitutive-class“.

I make mine those words.

Cheers,

Mo.

And no cancellations, please.😉

Study Abroad – a way of escape?

We always hear at the beginning of school vacations, either in the beginning or the middle of the year, news stories about Student Exchange Agencies /Agências de Intercambio.

How much of it is news worthy or “sponsored” by the agencies themselves is hard to tell, but there’s no doubt that the interest for STUDY ABROAD programs keeps growing in Brazil, despite or because of the prolonged economic recession and now stagnation since 2015.

By their numbers

In a market worth US$ 1.2 billion, The Brazilian Educational & Language Travel Association  (Belta) http://www.belta.org.br/ reports that the interest of people to study abroad for periods between 1 month and 2-3 months was up by 20% in 2018 compared with 2017. It calculates that 365,000 people will be traveling abroad on “intercambio” programs (a 30% increase is forecast for 2019 over 2018).

The vast majority of exchange students traditionally were between 16 and 25 years old, but in recent years there has been a growing interest with people up to 40 years, not excluding those older than that. And 80% of the exchange students are female, according to the study “EXCHANGE TOURISM: PROFILES OF THE PARTICIPANTS, MOTIVES AND CONTRIBUTIONS OF THE INTERNATIONAL EXPERIENCE”  (https://siaiap32.univali.br/seer/index.php/rtva/article/viewFile/5116/2681)

These short term exchange programs (15 days up to a month) appeal to people who are currently working and will use their vacation days to improve their language skills. They’re using their own vacation time from work (using their own savings or supported by family)

Intercambio photo 8
A quick search for “study English abroad” you’ll get lots of suggestions including “study English in Portugal”. Huh? 

Costs

Of course how much the program will cost will depend whether the student will stay with a local family, rent a studio, share a room in the dorm, which country and city/town they’ll be going to, etc) … but it can start at US$ 1,800 a month (including accommodation and the course). Airfare is usually out of the equation. Intercambio photo 1

Reasons to go 

The main reasons to go on exchange programs are:

  • use vacation time (using their own savings or supported by family) boosted by the feeling “I’m sacrificing my vacations for a good cause”.
  • Have contact with people on the street (sic)
  • Be exposed to the language on TV and other media (as if it wasn’t possible in this day and age in their own home country)
  • work opportunities: many people say know someone who was skipped for a promotion, or missed an opportunity to work abroad, or even lost their job because they lacked English.
  • have fun (not found in the report but most people when asked they’ll say it not as the primary reason – *which I  think is the main reason in many cases, though, wink wink).

Case study
Intercambio photo 6 Rosimar

Rosimar, who is Brazilian,  already speaks Italian and Spanish but wants to study English in Canada in September. She says:

“I still find it hard to speak English, I want to improve my language skills so I can catch a taxi or order a meal in a restaurant. I believe the investment is worth it all. I’m going to Canada to improve my English and have fun.”

Where to go

The Brazilian Student Exchange Agencies highlight that over the past 14 years Canada has been the favorite destination for Brazilian students, because of favorable foreign exchange currency rate, standard of living and a country where English is spoken. The next is the US at 23.1%, and far behind come Australia with 9.3%, Ireland 7.6%, the UK and New Zealand at 3.8% ( The British pound foreign exchange rate is a big discouraging factor for Brazilians).

Should you go?

Definitely, go and have fun. Expose yourself to another culture, another language, other worlds. But don’t expect that in 1, 2 or 3 months you’ll be back fluent. It will depend a lot on you but my advice is: study English as much as you can in your home country and then go abroad to practice studying something else or attending conferences in your professional area in English, for example. The results will surprise you.

Cheers,

Mo

 

 

 

 

“Teach me the Present Perfect or I’ll die”

Ok, maybe he didn’t ask me with THOSE EXACT WORDS, but you get the gist. I decided to give a present to a friend of mine who was on vacation but wouldn’t be able to travel. I was feeling like a Genie and the magic lamp and offered him 3 wishes regarding English learning. I said I’d teach him 3 lessons for free and asked him what he would he like to study or review.

Right off the bat he said:

The present perfect, Mo. I don’t know how to use it.”

Students all over the world suffer from this grammatitis infection when they’re exposed to English as a school subject where they have to learn grammar points and vocabulary to pass exams. Period. Not to communicate.

Grammar can be as dry or as lively as the teacher wishes

So I told David a story about Jesus and how he healed Peter’s mother-in-law from a terrible fever.

We worked with rough sketches to represent Jesus in Capernaum.

Where is Jesus? In the synagogue. Going to peter’s house for lunch.

Where is Peter? In the synagogue. Taking Jesus to his home.

Where’s Peter’s mother-in-law? At home. In bed.

What’s wrong with her? She’s sick. She’s ill. She has a fever.

And now… what has Jesus just done? He has healed her.

With that story I could introduce the grammar point I’m trying to teach (Present Perfect)

When teaching grammar, the first No, No is: don’t teach grammar ( on the other hand … don’t treat grammar as a 4-letter word)

How?

1. Avoid discussing aspects of grammar without a context. A dialogue, a story, even a song can add context.

2. Whenever possible give learners time to discover grammar for themselves. In the story about Jesus, what verbs can you see? How were they used?

3. Use games to teach and reinforce grammar. From hangman to tic-tac-toe , to board races.

4. Give learners time to practice grammar in a meaningful way, guide and supervise their practice.

5. Avoid rule teaching … otherwise, learners will focus on the grammar rules and won’t be able to speak it.

Remember that the goal of learning English is to reach a level of acceptable fluency and learner independence.

Cheers,

Mo

(P.S. – yes, he learned the grammar point but now it’s in his hands to notice it around him and use it).

Teaching in the 21st Century – Part 1

Quite often when we think about anything related to the 21st Century, including teaching, we think of the use of technology, gadgets and the internet. We feel we must have Smart boards, tablets, online classes, video sharing, social media, and the list goes on and on. But what every teacher must remember is that his main working material consists of brains inside living organisms labeled as learners, students or pupils.

I’ve just finished studying a book published back in 1997 but with ideas still relevant today for every language teaching professional: Psychology for the Language Teacher (CAMBRIDGE UNIVERSITY PRESS) by Marion Williams and Robert L. Burden.

Professional Development: Psychology for Language Teachers

Undoubtedly some advances and finds have taken place in psychology and the human science of teaching and pedagogy over the past 20 plus years, but some things never change and must be remembered, reviewed and implemented. Sooner or later we will stop referencing to “21st century” and just say ” Teaching”.

The book presented 10 key points on Language Teaching, this first part of my post will work on the first three items:

1. There’s a difference between learning and education.

Learning: the acquisition of knowledge or skills through experience, study, or by being taught.

these children experienced difficulties in learning”

Education: the process of receiving or giving systematic instruction, especially at a school or university.

“a new system of public education”

A quick look at these first definitions present a great distinction between both processes, which intersect in many areas … both involve receiving knowledge or instruction, but a key distinction is that learning involves the development of skills through experience.

Joi Ito beautifully summed it up: “Education is what people do to you. Learning is what you do for yourself

Here it is graphically represented:

Now that we have the distinction we can move to the second point.

2. Learners learn WHAT is meaningful to them.

I can try ad nauseam to inculcate in my students the state capitals of the US, the beautiful wording of the Declaration of Independence, the Scottish Calvinist values, etc… but they will not profit from that if they don’t see a purpose or meaning in that. I always ask my students at the beginning of their course about their goals, current activities, hobbies and dreams so that the lessons may be geared towards intrinsic motivation resulting in effective learning. I’m not saying that students
who live in the favelas in Rio should only be taught vocabulary about getting water from a well or snorting glue… (yes, yes, it’s just an example, don’t get up in arms about it) They must learn based on their reality and context but also from that point the teacher can and must build a path where learners will be introduced to a better way and a broader world.

3. Learners learn IN WAYS that are meaningful to them.

I love reading but if my student is interested in speaking “only” I must adapt the course so that any reading they do is impregnated with the spoken language – it can be an interview, a novel rich in dialogue, even part of a play … as long it’s language relevant and appropriate to their level. If they like movies, or sports, let them search and learn about what interests them. Here again Language is a tool not an end unto itself.

Writing is really important for learners to process and review their language acquisition but instead of asking them to write a 500-600 word essay (unless they’re preparing for an exam where such activity is required), why not have them write a business related email? Or even a text message including abbreviations, emojis and shortcuts?

Please, bear in mind that my students are adults who have already gone through their academic process and now need English or Spanish mostly for employment purposes and career advancement opportunities. Actual Fluency in English will be a plus for any CV or Résumé in a non-English speaking nation. The point is that it must be true not just wishful thinking; hence the person’s awareness that they are no longer “students”, but “learners”

Cheers. Happy learning.

Mo

Language Teachers’ Continuing Professional Development – CPD

We live in a world of increasingly faster changes. Jobs that existed a few years ago are no longer around … although in Brazil and other developing countries the change may take a little longer but it will come.

Extinct jobs like the gas lamplighter

Yes, in most developed countries, gas stations haven’t had attendants for years, only a cashier. Buses have no conductors to get payment and give change. Elevators don’t need a lever operator to open and close doors on the right floor… .

Elevator operator – a job still found in some places but going the way of the dodo

Many jobs have been made extinct and others need to change and adapt.

In Brazil due to a wrongly defined protective labor market, large metropolitan areas like São Paulo still have conductors – “cobradores” working on buses. They have been protected by their unions and other interests for years, but they know their days are numbered. Some will qualify to become bus drivers, others will have to find their own ways to get by.

The bus conductor is as useful as a toothache – they usually can’t give information on directions or give change.

How about teachers? When talking about public school teachers – they might self implode into extinction due to misguided public policies and lack of incentives to renew and empower younger professionals. Technology may provide some relief to the poor qualification of teachers and lack of resources.

Public school teachers are threatened both from inside and by outside forces

How about language teachers? Based on our ability to adapt to different We and forms of literacy we must be continually improving. What?

  1. Orality – speaking and listening
  2. Reading and writing
  3. Linguistic and grammatical knowledge
  4. Psychological and pedagogical skills

I’m not talking only about academic development, which has its value but about the teacher taking charge of his or her own growth. not being afraid of experimenting with new methods and tools. This continuous growth will feed into his or her motivation in a vibrant virtuous cycle.

Happy CPD,

Cheers,

Mo