How’s English teaching changed over the last 30 years?

Wow. A landmark. 30 years of Teaching English and Spanish as foreign languages. And counting. But honestly speaking, English has always taken the lion’s share of my teaching hours.

Out of those years, over 25 have been teaching one on one so I can say a thing or two about changes in language teaching in this segment.

1. Accessibility: when I started teaching cable tv was limited. Students could watch videos of movies in English but subtitled in Portuguese. No radio programs in English…lots of English songs but how could they understand what was being sung? Limited access to lyrics. Now they have all the English speaking world at the touch of a button on their cellphone.

2. Technology – when I started teaching I not even had a cassette player and the school followed their own coursebook without cassettes. If I wanted to play a song I had to take my portable turntable and vinyl record. From cassette – to CDs and we moved up from VHS – to DVD’s and now to streaming and millions of channels on YouTube. Not to mention the hundreds of language learning apps.

3. Pedagogy – teachers were the reference in pronunciation, grammar, vocabulary. If the teacher didn’t know it how could a simple student know that word? From teacher-centered the language courses have moved on to a learner-centered approach (at least in speech). Learners can do way more than what their teachers might tell them to do (well, it doesn’t mean they’ll do it).

4. Resources – from coursebooks and the occasional imported magazine or newspaper now we all have Doctor Google. There are loads of apps for students to practice vocabulary, pronunciation, even using AI for actual conversation. They can record themselves and self evaluate their progress.

5. Creativity – that’s changed but still the same if you get my gist – I mean, we teachers have always had to resort to creativity from role playing to imaginary conversations to using tv commercials recorded on a VHS tape as part of our class material.

Despite all the improvements in pedagogy and technology some things still continue wearily unchanged.

Many students still think that a native teacher is better than a teacher who HAD to learn the language as they are doing now. After all, if the teacher says, “come, come, it’s not that difficult”, they can always argue, “not for you”. Still language schools give priority to a teaching candidate who’s spent 2 years washing dishes or cleaning houses abroad over a local language college graduate.

Many students also think grammar should be taught first even though they hate it… so it must be good like the bitter taste of medicine, right? Still controversies over teaching pronunciation and cultural values of the English speaking countries. Even those who defend the teaching of a global English accept the fact that some parameters must be defined, otherwise the English someone is learning in Indonesia might be incomprehensible to someone learning it in Ecuador.

The future will present even more changes, but some things I’m sure will remain the same: the importance of knowledgeable, committed and caring teachers working along students who have developed or discovered their own motivation.

Here’s to 30 more years of teaching!

Cheers,

Mo

REMOTE LEARNING – not for everyone

Remote Learning had been growing over the past 5 years or so in availability and stories abounded about its benefits, advantages and advances. Still, going online for regular school courses or university programs was seen with a dose skepticism and even frowned upon. The feeling was that remote learning was inferior to face to face interactions.

Then, coronavirus happened. The pandemic shut down schools, universities, colleges, churches, offices, shops, bars and restaurants. On a global scale. I had never thought something like that could happen. Other pandemics in the past – even more deadly and devastating – were more localized never shutting down an entire country – let alone dozens of countries simultaneously.

Overnight, remote learning became, not simply a more flexible and cheaper alternative, but the only alternative to millions of students from kindergarten to PhD courses.

Suddenly, teachers and students found themselves scrambling for computers, cameras, wifi connections, and all the fluctuation on signals, computer crashes, small cellphone screens, wifi signals getting unstable depending on the time of day due to congestion, etc.

I had already been teaching online for a few years, FaceTime was simple and reasonably stable – back in 2016 when we were living in Newmarket-on-Fegus in Ireland all my classes were via FaceTime – there were limited resources but the “novelty” also appealed to some students.

Some students manage to be late every single time

2020 is the Year of Zoom – or Microsoft Teams, BlueJeans, Google Meet FaceTime or whatever video sharing video conferencing platform you or your company may choose.

Zoom's competitor, Google Meet will be available for free | LABS ...
All sorts of video communication services became part of our vocabulary

Classes work relatively well one on one – less so when you have larger groups (haven’t enjoyed breakout room experience) I prefer a webinar format when dealing with larger groups.

This week I enrolled in a 15-hour long journalistic podcasting course at a respected higher education institute here in São Paulo. The course had, as everything else, migrated from f2f classes to online classes and I thought it would be a nice experience. Please note the the registration fee and course price were not reduced.

Well … making a long story short, the 5-day sessions lasted only one day for me.

On the first day I was feeling a little awkward about videoconferencing etiquette in a group that I’m not controlling (control freak, who me?) but when I joined the group, there were 3 people having a friendly video chit chat – I didn’t know they were the instructors – I said “good evening” – waited for a few seconds, realized they knew each other as colleagues/friends and decided to close my mike and camera since they had not directed any attention to me. Yes, Virginia, I’m an introvert either f2f or behind a camera. Then I realized that all the other students were also with their cameras and microphones shut.

Skype releases free group calling, check out the full article at ...
What is the videoconferencing etiquette when joining the group?

The course was supposed to start at 7pm and it would be live. Of course, it started at 7:15pm because the instructors thought they had better wait for some eventual “tardy” student (honestly I wasn’t expecting you could manage to be late for a video class – Pollyanna me – one of the students joined the group 1 hour later – no excuses given).

What I thought weird was that only the 3 instructors kept their video and mikes on, all of us were supposed to keep our videos and mikes off due to the instability of the Microsoft Teams software, so they said.

We were 24 people in total.

Now my best part – the 3-hour session with no participation just listening to the instructors alternating on the podcasting industry features and trends – and they were fast and furious in their presentations – with me typing some comments or questions in an attempt to keep focused – but it was exhausting. Endless! After 2 hours they proposed a 5 minute break.

Their biggest mistake was to treat their online session as if it were face to face.

Those 3 hours were gruesome – and I decided that the course, due to its format and time (I’m not a night owl, most definitely) was not for me – and I dropped off – fortunately I’ll be reimbursed 50% of what I had paid.

Can you imagine what it is like to be a public school teacher with 30 or 40 students who should “allegedly” be connecting for their lessons?

Without any training and/or resources?

The chaos in education – brought upon us not exclusively by the pandemic – but made even more desperate in Brazil will bear fruit many years in the future of a whole generation.

Challenging times we’re living in.

Cheers,

Mo

Os 10 mandamentos de reuniões (ou aulas) com o Zoom

Zoom Images, Stock Photos & Vectors | Shutterstock Achei interessante o desafio: Agora que todo mundo está no Zoom:
Os 10 mandamentos de reuniões com o Zoom
1. Não gritarás no microfone;
2. Silenciarás o microfone até o momento em que precisares falar;
3. Não ficarás mastigando comida ou chiclete diante da câmera durante a reunião;
4. Não ficarás repetindo a mesma pergunta “se estão ouvindo-te”. O ícone do teu microfone serve para te informar;
5. Não utilizarás o microfone do teu computador, mas sim o aparelho de headset para evitar os ecos do inimigo;
6. Colocarás tua câmera à altura dos teus olhos. Tuas narinas não precisam ser inspecionadas;
7. Desligarás o video antes de ausentar-te de diante da câmera;
8. Não participarás da reunião sem estares vestindo a parte da baixo das tuas roupas;
9. Não ignorarás tua postura para melhor concentração, sentado é melhor do que deitado;
10. Não marcarás reunião desnecessária, ou sem preparo de uma agenda.
É isso.
Cheers,
Mo

Online Language Teaching

We are living in unprecedented times … April 2020 – we are going through a virus pandemic that no one (doctors, scientists, politicians, business leaders) cannot guarantee what the world will look like in one month’s time, let alone in one year’s time. At times my imagination travels as if there is a green, noxious miasma outside ready to grab anyone who ventures out.ArtStation - Wandering Above The Sea Of Fog, Etienne Lamoureux

Schools have been suspended, offices and malls closed. People told to stay home and safe. Actually, “Stay Safe” has become the most popular leave-taking expression of the year in English – forget about  “goodbye”,  “farewell”, “see you later”, or even “take care”.

We must stay home and be  distant socially, but not socially isolated – we can communicate with our loved ones online, on the phone, shouting from the window (if they live next door  or in the apartment block across the street).

Teachers worldwide have been told to stay home and start teaching their lessons online – some record their video sessions, others go live using Zoom, Skype or their institution’s choice, while others still have to do both.

But from the get-go, the problems started to arise – of schools and education authorities are not interested in how the teacher will do it… They just MUST do it.

Some frequent problems: 

  1. equipment – old cellphones, no computer, no access to broadband, prepaid services (which are way more expensive)
  2. Wifi – poor or no wifi access
  3. digital skills – many teachers may use their mobile phones for passive consumption of social media, WhatsApp and make the odd phone call. But to upload their lesson plan?!
  4. lack of confidence – I’m not good with gadgets. I don’t know where to start.
  5. fixed mindset – see some of the excuses above.
  6. complexity – come on… some teachers can’t adjust the clocks on their microwave ovens – do you think they’re gonna be willing to learn something new?

That leads me to a quote I read last week – don’t remember the author (too lazy to try to find out) but still true: “teachers don’t like to learn”. 

What’s the solution? No magic bullets but, as teachers we must develop more tolerance for ambiguity, and willingness to learn.

Grow in self-awareness, self-management, and problem-solving.

Our online classes will not likely be ready to be shown on national educational TV programming but they will make the difference to our students.

Keep calm and grow, baby, grow.KEEP CALM AND GROW BABY GROW Poster | liv_sta | Keep Calm-o-Matic

Happy online teaching.

Cheers,

Mo

 

Native teachers – busting a myth

Last weekend we were celebrating my birthday at the home of a dear couple, Mari and David, who even surprised me with a deliciously personalized Black Forest Cake. They were so excited to have that cake made especially for me and quickly apologized saying that the cake maker had mislabeled it with “Congratulations” instead of “Happy Birthday”.

Black Forest Cake
Happy Birthday Teacher

We had a wonderful time together and talked about nothing and 1001 things. At one point, my wife ask Mari about her English classes.

Mari works in marketing and customer service for an international company and needs to improve her language skills so that she can participate in global conference calls and presentations.

The last time we had talked about it, Mari had told us she was having online classes with a “native” teacher and that she found it hard to study and focus but she was feeling she was making some progress.

This time, she said, “now I am having face-to-face classes at a language school near my office, after work. But… my teacher is ‘NATIVE’ “.

My astute wife shot back right away: “why are you saying he’s ‘native’? What difference would it make if  he wasn’t native?

Mari stood there (or sat there as I remember) with her mouth hanging open searching for good reasons. She realized I’m an English teacher and I am not “native”. So she said, “Yes, Mo, but you are native-like”.

Agreed, my English is amazing (may modesty take a hike for awhile), but what makes me a great language teacher (there I go again) is not simply the fact that I can speak English and can lead some people to believe I am an American, or Australian, or Canadian, or Irish etc… depending on the nationality of the students trying to guess where I am from.

I am a great teacher because:

  1. I am knowledgeable /an expert in the subject I’m teaching.
  2. I know how to convey information in a simple, brief and clear way.
  3. I’ve been there. I know what it’s like to be trying to speak another language: Empathy.
  4. I am patient.
  5. I motivate, correct, exhort, encourage learners to aim to a higher level with my own passion for the language learning process.

A couple of weeks ago I came across a post written by Justin Murray (a ‘native’ teacher of English) on the English Experts website:

“[…] Another advantage about native speakers is that their students generally feel more motivated to speak in English in class. The fact that the teacher is from an English speaking country and not the country of the students generally works as an unconscious trigger for the student to speak the language. This may have nothing to do with the teacher’s proficiency or teaching ability.”

“The final advantage, which is the most popular, is that a native born teacher will teach or transmit much better pronunciation. This is for sure an advantage, but what a lot of people don’t know is that it’s difficult for beginners and lower intermediate students take advantage of this. In my opinion, upper intermediate and advanced students will benefit a lot more.” https://www.englishexperts.com.br/are-native-english-speakers-really-better-teachers/Image result for native teacher

Having read the quote above, I risk repeating myself:

At the end of the day, it doesn’t matter what planet your teacher is from, what will matter is the learner’s commitment, focus and effort (time, money, skills) to learn and improve their language skills. If having a native teacher makes you feel better, knock yourself out. But that doesn’t mean you’ll learn any faster or better.

The teacher, either Native, Native-like, or Martian will be just a facilitator and provider of resources.

Happy teaching and happy learning,

Mo

(The cake was amazing, by the way)

The Seven Deadly Sins of Language Learning

Image result for seven  good habits  clipartMany people around the world are interested in learning a second or foreign language, be it English, Spanish, French or any of the 6,500 spoken languages in the world today. It would do good to any of us to try to avoid these 7 Bad Language Learning Habits That Turn People Off.Image result for seven deadly sins of language learning

Speaker and author Julian Treasure gave a popular TED Talk in 2014 that explained how anyone can speak effectively, whether in a conversation or in front of a crowd.

Here are the bad habits you need to avoid if you want to learn another language, loosely adapted from Treasure’s “seven deadly sins of speaking”:

 1. Worrying about what others will think and say

If you worry that other speakers will be judging you and that they always speak better than you and more fluently and effortlessly,  that will only hold you back.

2. Setting unrealistic goals

“In 3 months I’ll be speaking the Queen’s English” – Well… that will depend on what queen you’re talking about.

3. Being negative

“I’ve been learning ___________ (fill in the blank with any language) for X years and I can’t get above a pre-intermediate level conversation. My listening sucks. I’ll never speak like my friend/ enemy/ boss, spouse, etc.”

4. Complaining

Complaining easily becomes a habit, and before you know it, you’ll be known as the person who complains about the weather, the news, work, and about the language you’re learning. It’s what Treasure calls “viral misery.

Guess what happens if you keep saying: “This exercise is boring… it’s too difficult … it’s too easy, why do I have to learn this grammar point? … “

Some people have a “blame-thrower,” Treasure says, putting the blame on anybody and anything except themselves. “I don’t have anyone to practice my language with”. “I don’t have time; I have 2 wives and 1 child to provide for”; etc

6. Not using the language you’re learning

It’s a waste of time and energy to only spend 45 minutes a week in touch with the language you’re learning. You have to find ways to listen, read, write, speak (even if only to yourself) in your target language outside the classroom environment, be it physical or virtual.

7. Being lazy or a slothImage result for seven deadly sins clipart

see item 6  – you see? – you not even want to refer back to the previous topic (yes, I told you you won’t learn if you don’t invest time and effort).

 

 

 


Image result for tree of learningSo what can you do to enjoy you’re learning journey? 

  1. Start using the little of the language you already know, not worrying what other people will say.
  2. Set realistic goals. Be aware that the you’ll be learning the language for years to come.
  3. Be positive. I’ve been studying this language for X amount of time and I already can … “Today in class I learned x, y, z.” I was watching a movie in my target language and could understand some words here and there”.
  4. Suggest alternate exercises, topics or activities that might be more appealing to you.
  5. Own up to your duties in the language learning process.
  6. Use the language you’re learning as often as possible. If not daily, at least every other day.
  7. Don’t surrender to the sin of laziness. Just do it.

Happy learning,

Cheers,

Mo

 

 

 

Song about Domestic Violence – Lesson Plan

Level: intermediate and higher

Duration: 60 minutes

Teacher’s Preparation Time: just a few minutes

It all started when I was thinking of a song to use with my students today – students love songs, but our music taste can be quite different. But since I am the one planning the lesson and having ALL the work I’ll use a song I like. If they don’t like it… tough! I remembered this great song from the 80s and 90s – “Luka” by Suzanne Vega – I’ve always enjoyed its melody and the serious subject it represents through those strong words and a solid story.

You can introduce the theme:

Write the word “domestic” on the board and hold up the picture of the house. Ask Ss what they think domestic means. Write any appropriate answers on the board.

Then write the word “violence” on the board and hold up the “anti-violence” picture. Ask Ss what they think violence means. Write any appropriate answers on the board. Finally, ask Ss what they think “domestic violence” means. Discuss.

1. What is domestic violence?

2. How is domestic violence revealed? Physically? Psychologically?

My name is Luka
I live on the second floor
I live upstairs from you
Yes I think you’ve seen me before
If you hear something late at night
Some kind of trouble, some kind of fight
Just don’t ask me what it was
Just don’t ask me what it was
Just don’t ask me what it was
I think it’s because I’m clumsy
I try not to talk too loud
Maybe it’s because I’m crazy
I try not to act too proud
They only hit until you cry
After that you don’t ask why
You just don’t argue anymore
You just don’t argue anymore
You just don’t argue anymore
Yes, I think I’m okay
I walked into the door again
If you ask that’s what I’ll say
And it’s not your business anyway
I guess I’d like to be alone
With nothing broken, nothing thrown
Just don’t ask me how I am
Just don’t ask me how I am
Just don’t ask me how I am
My name is Luka
I live on the second floor
I live upstairs from you
Yes I think you’ve seen me before
If you hear something late at night
Some kind of trouble, some kind of fight
Just don’t ask me what it was
Just don’t ask me what it was
Just don’t ask me what it was
And they only hit until you cry
After that, you don’t ask why
You just don’t argue anymore
You just don’t argue anymore
You just don’t argue anymore
Source: LyricFind
Songwriters: Suzanne Vega
Luka lyrics © Warner Chappell Music, Inc
The song is available on YouTube here’s one link: http://tiny.cc/fanwfz
Students listen to the song and try to get its gist – with lyrics in hand.
1. What is the song about?
(one of my students asked – “does she live in a dangerous neighborhood?” – as if domestic violence only happened among the poor)
How naive or blind can one be?
2. Who is Luka talking to?
3. What is she trying to explain?
As a teacher you prepare a cloze exercise – to fill the gaps with information, or verbs, or nouns or prepositions.
Example: Students listen and fill in the gaps
My name is Luka,
I live on ______________________
I live _____________ from you
Yes I think you’ve ________________ before
Or Students read, fill in the gaps with the right preposition and then listen to check:
My name is Luka,
I live _________ the second floor
I live upstairs ___________you
Yes I think you’ve seen me _______
For lower levels, students can write their own versions with actual or imagined facts
My name is  Halala
I live in a house 
I live next door
Guess you’ve never seen me before

The song can be followed by a discussion on domestic violence and what we can as individuals and as a society do to put an end to this “silence”

The Minnesota Literacy Council has prepared a whole lesson plan on Domestic violence and it’s free (https://mnliteracy.org/sites/default/files/int_-mlc-_echo_-_domestice_violence_unit.pdf)

  1. Some key vocabulary on this subject:

1. Abuse –
Hitting someone or saying bad things to them is a type of abuse.
2. Abuser –
Suzanna’s dad hurts her. He is the abuser. He makes Suzanna feel pain.
3. Victim –
Suzanna’s dad hurts her. She is the victim. She feels pain because of her dad’s actions.
4. Physical abuse –
Suzanna’s dad hits her. He sometimes chokes her—he puts his hands around her throat
so she can’t breathe. This is called physical abuse.
5. Emotional abuse –
Suzanna’s dad hits her but he also says hurtful things to her. He calls her stupid. This is
name calling. He also says no one will ever love her. This is called emotional abuse.
6. Power and control –
Suzanna’s dad is bigger than she is. He uses his strength and hurtful words to have
power and control over her.

Improving your Business English

How many times have you felt that your language learning has stagnated or you’re not finding time or ways to stop from sliding back? Yes, language learning is not a precise science and if you love Math or Physics chances are you would hate learning something abstract with tonnes of rules and even more exceptions. But don’t lose heart. There is still hope. First stop considering language learning as one more academic subject. It’s a communication tool. Plain and simple. Here are seven steps to help you move forward in your language learning adventure. It’s no rocket science but it works. Try it.

1. Set specific goals – they can be as simple as learning how to use sentences in the past tense, or using the verb to be in the present (stop saying “you is“) to improving your pronunciation. But small goalposts will help you move ahead.

2. Create linguistic habits – my best time to be learning something is the morning, but you can choose any time you feel more comfortable with reading, listening, writing in your target language. You would like me to say that 15 mins would be enough but actually, until you settle down 5 to 10 minutes will have already passed… so set daily blocks of at least 30 minutes. The longer you practice the faster your progress will be.

3. Believe in yourself – yes, yes, it sounds like an old cliche but it’s true – if you try to learn something already thinking you can’t do it… what will your chances of success actually be?

4. Enjoy the learning experience – choose things you like to focus on… what’s the point in reading an article about something you hate or know nothing about? Do you like songs, for example? Focus on a song you like, try to get the meaning, the key words, pronunciation… of course, there are songs AND SONGS, if you get my gist, some songs are not suitable for language learning… that’ll depend on your common sense. Like movies? Ok, focus on a section to learn the vocabulary, pronunciation, practice telling the story (plot), rehash the dialog, even.

5. Use authentic material – read a book in the original language. Depending on your level you can buy bilingual books (those books with the text in English paralleled by a translation). In Brazil, the Folha publisher launched a whole series of literature classics in a bilingual format.

6. Join a positive learning community – one of the problems we have when learning a foreign language is finding opportunities to practice it. Today with the internet you can find virtual friends literally anywhere in the world – even language partners. Also every large city will have some places where you can practice your target language. For example, in São Paulo there is a weekly bible study class in English open to anyone interested in practicing the English language for one hour and a half and free (Unasp SP at 10:30 am – every Saturday)

7. Ask for feedback – we are always our worst critics – so it’s important to have someone who’ll provide some tips and even raise our awareness regarding some problem areas. I remember back in the 90’s I partnered up with a Canadian friend and asked him to correct me when he felt it was necessary. Most of the time he didn’t have to correct me, just the fact he hadn’t understood what I was saying would alert me to some mispronunciation or wrong vocabulary use.

Happy growth,

Cheers,

Mo

Error Correction & Feedback in Writing

This week one of my students was quite inspired – something one rarely comes across these days-  that I felt inclined to ask him to write a 300-word essay about a weekend trip. He said he would. And he did. I’m quite used to students who would rather have their fingernails pulled than write a short paragraph, so I jumped at the opportunity.

Once he handed in the text I had to consider how to give him constructive feedback and the amount of correction to provide.

When checking ideas on how to correct his essay I came across the following:

“In academic writing, the end product is expected to have:

  • A wide range of vocabulary
  • Correct grammar
  • Meaningful punctuation
  • Accurate spelling
  • Varied sentence structures
  • Unity and coherence in ideas
  • Well-supported and explained major points.”
  • Source: CORRECTING AND GIVING FEEDBACK TO WRITING (bit.ly/31XLsWy)

We all have written papers for some courses to be checked and graded by
our instructors. We know very well that a paper that is returned with red
markings and notes all over is quite discouraging for the writer. Knowing
this, while giving feedback we may, of course, use green pens and put
smiling faces here and there on the paper but still we see the light in the
students’ eye fading.Image result for esl corrected essay

Image result for In academic writing, the end product is expected to have:  A wide range of vocabulary Correct grammar

If our aim is to win the student over instead of discouraging him, we should be looking for ways of giving feedback without losing the student. Otherwise they might think our “pen is pooping blood”.
The most important aspect while giving feedback is adopting a positive
attitude to student writing. While marking mechanically we may not
realize that we are showing the student only their mistakes and negative
points. If the student receives only negative feedback, they may easily be
discouraged from trying to form complex structures and using new
vocabulary.

These are a few  examples of error codes from the more “sophisticated” writing rules to basic Tense, Spelling and Word Order. Image result for writing correction codes eslImage result for writing correction codes eslImage result for writing correction codes esl

The trick is to find a balance between correcting “every single mistake” and “keeping the thought flow and meaning”, without discouraging the student.

A starting point is emphasizing the importance of spacing of lines, choice of font (if typing). If you feel that red ink is too shocking choose a softer color such as green or blue. Write the code next to the error but make sure the student has the code keys – any comments the teacher writes should be brief and clear aiming to provide positive feedback.

Not all students will write for a living or even for work. Many will use an instant messaging system such as WhatsApp or the odd email.  However, feedback sessions can be a beneficial experience for the student IF the teacher shows the learner’s strong points as well as the importance of clarity and accuracy.

Happy writing,

Cheers,

Mo

Five Components for the Development of Digital Skills

Image result for digital ambition

This morning I was leafing through the Brazilian entrepreneurship magazine Você S/A  ( and mind you, it was the paper edition of September 2019) and came across a list of five components for the digital survival of professionals in any industry. They will, most certainly, also apply to language teachers either employed at a school or university or self-employed just like little me.Image result for voce sa setembro 2019 talento digital

The five components for the development of digital skills for now and the future as a self-employed professional are as follows (loosely adapted from the infographic in the magazine):

1. Business Vision – understand what you’re doing, how you’re doing it and most importantly, WHY you’re doing it (stress on the WHY as emphasized by my HR expert student Livia S. Sant’ana)

 

2. Adaptability  – Be flexible and curious – always be open to new methods and approaches – use face-to-face classes and online classes. Explore pre-recorded and live sessions, for example.

3. Cultural & Social Understanding – Empathy for what do your clients think they need, learn to listen to them and build bridges. Don’t see others as mere competitors or potential clients – view others as human beings with their own needs and goals. 

4. Cooperation  – Create a network of colleagues  – there will always be those who you Image result for digital cooperationcan help and also grow with. And let us not deceive ourselves. Colleagues can help you expand your circle of influence.

5. Systemic Thinking – aka in non-Academic circles as Pattern Thinking – it is a simple technique for making sense of challenging situations and developing simple interventions for transforming them.

Like it or not, the more you take charge of your future the better prepared you will be to face it.

Image result for digital elements

Cheers,

Mo