Category: Languages

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WHEN COMMUNICATION BREAKS DOWN

Picture this: You speak and the listener perfectly gets what you’re saying, replies and you perfectly get the response. Ideal, isn’t it? But unfortunately that’s not what happens in real life communication. Communication involves the transfer of information between a sender and a recipient, simple enough, right? But it can be influenced by one’s emotions, culture, education, age, communication medium, and even your location. Two people can interpret the identical message in pretty different ways depending on their personal influences.

Jokes are a great example of risk of miscommunication, especially when they involve irony or sarcasm – what’s funny to someone might be offensive to another. A text message which was meant by the sender to be friendly and explain a point is received as pushy and aggressive.

Even with my wife – and we’ve been married for 28 years – last week she asked me a favor to sit for her at a church board meeting and I said that I couldn’t do that because I was already representing 2 other departments and she has 2 associate directors that could represent her. She took it as I was not willing to help her at all and I had been rude in my response.

But all is forgiven by now, at least I hope.

With students this problem can arise as well – especially when a student is more passive and expects you to open their heads up with marvelous, mind-boggling information that will turn them into gloriously bright students – all of that in a 60 minute class – once a week.

Of course that expectation is frustrated and one student told me today: “I don’t know what happened, I used to like studying – now I don’t feel like studying English.” Honestly, she hasn’t been much dedicated since the very first class – she never understands what she is supposed to do and never asks me to explain again – so I have had to repeat the very same lesson three times because every time she would misplace her lesson, or forget the vocabulary seen before or say she didn’t know what to do. I understand as we age our memory tends to get less elastic but you need to take charge of your learning process.

I told her, “Ok, apparently you don’t like any of the topics I’ve been presenting to you. Think of language points you would like to cover or subjects you would like to discuss in class and I’ll prepare a lesson for you… that’s one of the benefits of having a private tutor”. What did she say? “I don’t have a crystal ball to know that I could suggested a topic” (despite the fact it’s been clearly stated in the agreement she signed before the very first class or so I thought).

It comes to show that although I’m widely considered to be a good communicator I still have room to improve. My takeaway from this student.

Be direct and clear

Encourage student to express their thoughts, feelings and needs in an honest way.

Accept other people’s limitations and respect them.

Do NOT be hostile or aggressive.

Always keep a smile even when feeling like growling or scowling.

There’s always room for improvement.

Happy teachings,

Cheers,

Mo

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BRAVE NEW WORLD OF REMOTE INTERPRETING

IS REMOTE LEARNING EASIER?

Back in 2021 I went back to school – online, of course. I needed to brush up my conference interpreting skills in this brave new world (no pun intended) of remote simultaneous interpreting (RSI – as it is professionally abbreviated by those in the know).

I know that Zoom and other video conferencing services have implemented an add-on feature that allows for simultaneous interpreting, but now I’ve discovered that there are whole sets of platforms operating along with them, like Kudo, for example. In other words, the challenge to the interpreter has risen from just knowing the vocabulary and terminology and having mind agility to listen to speech in one language and blurt out the translation in a second or third language (yes, sometimes you have to interpret on the interpretation of another professional – for instance – the speaker is presenting in Mandarin Chinese, an interpreter converts it to English, and I turn it into Portuguese. or Spanish) to becoming an IT and Sound engineer – more than doubling our checklist before even uttering the first sound.

Today’s Simultaneous Interpreter is expected to know way more than 2 languages

I’ll write later about interpreting – now the focus is on remote interpreting and remote teaching as well.

Again the very respected interpreting and translation institution, Alumni, like many other educational organizations, just transferred their onsite sessions to the online environment – same teachers, same methods, same length of sessions, same coffee breaks. Any changes necessary?

The flipped classroom format is ubiquitous – the school will send you an email with your assignments and agenda for the forthcoming class and woe is you if you don’t go over them carefully. Fine.

But they take some things for granted. In yesterday’s session, our very good trainer said – “Ok – during the interpreting practice remember to record your voices”.

Ok. Questions in my mind: “Did he tell us which app to use? how should we proceed?” It’s not intuitive.

I asked a boothmate and she told me she was using the Windows recorder. Ah ok.

Instructor: “After today’s session send me your recorded audio”.

My brain: “how? email? WhatsApp? a web platform? I don’t have his number or email address. Did I miss his instructions again?”

These are just simple examples for us teachers. We can’t just assume our students know what to do on their own (you know the old saying, right? “When you assume you make an ass of you and me”). Whatever happened to show and tell? Show me how you do it and then tell me to do it.

Finally, Remote Simultaneous Interpreting is growing by leaps and bounds but also leading to new challenges – such as fees and rates competition – My work in Brazil is cheaper than someone’s in Belgium or Canada. On the other hand, an interpreter in India or the Philippines for example, will charge less than a third of my fees. Before the pandemic we used to get jobs by referral from clients and colleagues who already knew our work – now you have to offer your services on a platform with thousands of other translators/interpreters where the main defining point is price. It’s still to be seen how our career will perform in this brave new world.

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…LIKE PARSNIPS?

Wikipedia will tell you that a parsnip is a “root vegetable closely related to carrot and parsley, all belonging to the flowering plant family Apiaceae. And well seasoned they might go well in a vegetable soup.

PARSNIPS are more than just vegetables

But what are PARSNIPS in the classroom?

PARSNIPS might just be the most ridiculous acronym you’ve ever come across but it actually stands for politics, alcohol, religion, sex, narcotics, -isms, and pork.

These refer to the so-called taboo topics in the EFL classroom. For decades these topics have been avoided in the EFL classroom. Not even that. They are “unmentionables”. Publishers won’t even mention their names as some news reporters and commentators did with Trump while he was in the White House. And he WAS a big parsnip.

Trump as a character was a parsnip for some

You will never find a coursebook that even infers such a subject. This is because they may cause offense to sensitive students or they may not feel comfortable speaking about them. As a result of this belief, coursebook publishers generally won’t include any material related to these topics in their coursebooks, even though they make up a fair amount of our daily language.

In Brazil we traditionally considered taboo subjects in the classroom: politics, sports and religion.

I must confess that the first time I learned about this tasteless “vegetable” was during a seminar for language teachers back in São Paulo – some 10 plus years ago. Then a light came on: So true! None of the coursebooks I had ever used included those topics. Usually natural disasters, health and fitness, recycling, and Michael Jackson (yes, I still use some older books), even war (if it’s dating back to World War I, of course) may be more palatable (even though global warming and climate change can cause varying doses of anxiety). If you think about the juicy conversations and debates you have with your friends and family, and the stories you are likely to see on the news or in newspapers, they probably all revolve around a topic that has been deemed unacceptable for the EFL classroom. Never mind the fact that our students are probably having those same conversations outside the classroom in their own language!

Should we be talking about PARSNIPS in the EFL classroom?

The tide may be slowly changing -Pearson Longman published a book series called NorthStar using authentic texts and audio recordings from NPR programs with some subjects covering parsnips such as alcohol and drug addiction. And that was Unit 1. But by Unit 5 it was talking about something more inane as Feng Shui … but that’s a starting point. The book would even mention Sarajevo and the war in Europe still in our living memory (despite an even grander scale in Ukraine at the moment I’m writing this blog). Longman started with great current authentic materials with the series Consider the Issues, Face the Issues, and Raise the Issues

Sample of the contents page of Northstar Advanced 3rd Edition (c) 2009 by Pearson Longman

Now, I know that students don’t have a thick skin, it’s more like an eggshell so as a teacher we must tread with care and avoid bringing up topics that could be upsetting to our students or even make them uncomfortable. It is important that our learners feel safe and comfortable during the lessons or else they won’t participate in the activities or engage with the language. Asking them to speak about a topic they are not happy to do is a sure way to make them drop out of the course. But we also believe that you know your students and you can make a good decision regarding what is off-limits in the classroom based on that knowledge.

So, instead of using a blanket strategy for all coursebooks, why not raise awareness and empower teachers and students on the subjects they want to use in the language classroom? In this day and age when more and more language teaching programs are incorporated as CLIL content why still resort to this form of self-censorship?

Cheers,

Mo

(1) Source: https://www.theteflacademy.com/blog/2018/06/parsnips-in-the-efl-classroom/#:~:text=What%20are%20PARSNIPS%3F,topics%20in%20the%20EFL%20classroom.
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Rules Refresher for Zoom Meetings

Observing the behavior of some participants in our Zoom class session – it is worth remembering some good manners:

ATTENTION:
Best Practices for Zoom sessions:

  1. Punctuality (some students connect 1, 2, or 10 mins after the sessions started. No, no, no! Be connected to the meeting a few minutes BEFORE it starts).
  2. Find a quiet place to attend the meeting (barking dogs, meowing cats, cracker Pollies, etc won’t help your session).
  3. Keep the microphone off when not speaking (and remember for the 1,000th time to unmute WHEN YOU ARE SPEAKING.
  4. Keep the camera on WHENEVER POSSIBLE.
  5. Turn off the camera if you’re doing something that might distract others (some stay the entire session reading something else on their cell phone. No, Virginia, I don’t admire your multitasking skills. Stop it).
  6. Show interest in the meeting so that it becomes more interesting (avoid lying on the bed or sofa during the meeting, although it can be more informal session, no one needs to see that stain in your sheet)

That’s it… so online meetings will be less boring and more productive.

Cheers,

Moacir Sena

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Motivation: Mission Impossible?

As teachers we have to daily fight for our own motivation, not only financial but professional and intellectual as well. What is it that makes you get out of bed and teach for a few or many hours a day? In person or online? Unpaid hours spent preparing for lessons, searching for ideas, developing PowerPoint presentations… and all that for what?

Motivation Illustrations and Clipart. 217,217 Motivation royalty free illustrations, drawings and graphics available to search from thousands of vector EPS clip art providers.

Even highly motivated students at the beginning of the program see their motivation wane as the weeks pass. The excitement of the new, the hope for quicky proficiency, etc, all take their toll on every student.

A few learners keep their torch burning, do their homework, study on their own, use their language tools in different situations, etc… but most of them still wait for the teacher to revolutionize their language skills.

The Longman Learners’ Dictionary defines motivation as eagerness and willingness to do something without needing to be told or forced to do it

How can I as a teacher get my students to take charge of their own learning process?

First, let us think how fast we can motivate or demotivate someone:

While motivation requires a connection that can take minutes, hours or days to build and consolidate, you can destroy a learner’s motivation in a fraction of a second with just one word. Yes, you read it right, the most demotivating speech can be just one word.

How then can I motivate them?

  1. Promote communication. Learning is a process. Input and output.
  2. Allow space for creativity and connection which will enable engagement.
  3. Build a healthy relationship with the students. As a teacher you don’t need to be their pal but empathy can go a long way in getting them started.

Don’t get me wrong. There will be good days and bad days … hopefully the good ones will far outnumber the bad ones. How? As we develop a culture of learning, provide tools for their growth and continue to encourage them in their progress.

Cheers and carry on.

Mo

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FREELANCER’S LIFE

I have been freelancing as a teacher, a translator and an interpreter for nearly 30 years, so I can tell you a thing or two about my career choice. In this post we will focus on freelance teaching.

CAN I BE A FREELANCE TEACHER? - The TEFL Academy Blog

If you want Security it will be found , relatively speaking, while working for a company where they are supposed to provide you with training, the tools for your trade and “super benefits” such as paid holidays and weekends.

No, Virginia, as a freelancer you get paid for the hours you have worked, period. Or when a translator for the number of words you have translated.

What advantages do we have as freelancing teachers?

Benefits for Tutors | how does tutoring help the tutors | is tutoring beneficial

Most people will say: “You’re soooo lucky… you have no boss. You can choose the times and days you’re gonna work; how much you charge for your work; and you can pick and choose the students you’re going to be working with.” Truth? Myth? Maybe?

  1. The answer is … that depends. Let me explain: you’re free to choose the times and days you want to work in, yes, but you still depend on having students willing to be filling those hours. For example, during the pandemic most of my morning students, correction, ALL of my morning students decided to have classes in the evening. Since they were working from home they could stay in bed until 5 minutes before work started… lol … I don’t know… but since I’m a son of the dawn (I feel most productive in the morning), need I say more? So now I have only 3 students in the morning, the rest of them are in the afternoon and evening.
  2. Can I set my prices /fees? Yes, to some extent – some prospective students will try to bargain, others will just say it’s way out of their budget (that’s understandable – even though some would try to bargain even if offered free classes). When setting a price I have to take into consideration:

My professional skills AND experience

Market rate averages compatible to what I will be providing to my clients

Something they don’t teach you in teachers’ school is that when setting your fees you must remember you won’t have any paid time off, any expenses such as computer, internet services, etc. will have to come out of your own pocket.

A real advantage when freelancing? Schools will pay you 30% or less of what they charge their students. When freelancing you keep 100% to yourself (before taxes, of course).

3. Now… regarding choosing students – actually THE STUDENTS will be choosing YOU. Of course, your market niche will define certain professional profiles, age groups (no kids, please) and even a certain economic and social status. As a rule of thumb, people in the lower brackets of society can’t afford private dental care, let alone, private tutoring. Yes, Virginia, we can talk about 50% or 100% scholarships, but that would be an issue for another post.

Yes, as a freelancer I can choose the materials I’ll be using, but students will have priority on what to cover in their classes, e.g., preparing for a meeting, revising a PPT presentation, reviewing and revising the professional portfolio, practicing for interviews, etc.

Online teaching courses and resources | British Council

At the end of the day, the freelance teacher will be free as long as he or she provides the service the client wants to receive.

Cheers,

Mo

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A TALE OF TWO STUDENTS

I’ve been a teacher for nearly 30 years so if there’s anything I can tell you with some authority is this: Every student is different.

Yes, some of the mistakes will be the same, some of the old jokes too, but regarding personality and traits of character they will be as different as the colors of the rainbow.

One thing we always are reminded of as teachers as to have empathy for our students. And we learn to respect and love them as our students. Unfortunately quite often it is a one way street with some of them.

Now, let me tell you about two students in particular – let’s call them Gilberto and Manuel (not their real names).

Gilberto is a very hard working student and has been with me for some years climbing from B1 to C1 level and in the process developing his skills and confidence in using English as a foreign language. He tries to do all his homework and despite the fact he has classes only once a week (60 minutes) his progress is quite visible. We’ve covered two advanced business books: Market Leader – (a quite good book but it got dated quickly) and Intelligent Business – (not a very intelligent book, by the way, really poorly edited including even some typos).

Gilberto sees the teacher as a simple provider of input without any relevant feelings. I must be available to reschedule his cancelled classes. He refuses to pay for the times he goes on vacation or for any missed class. Every payment he makes it sound as if he would be doing me a favor. Mind you, he likes me – otherwise he would have stopped years ago – but I’m simply a language source to him. Gilberto expects the teacher to be flexible and change class day and time on a whim, sometimes morning, other times afternoon or evening.

[An update] But he also showed professional politeness and empathy – he needed a 5 day grace period to pay for his classes and he first asked me earlier in the month if it would be ok, and if I had any objections to let him know and he’d find another way to pay on time. Of course, I agreed to the 5 day delay.

education online student boy using computer course virtual 2658780 Vector Art at Vecteezy
The teacher is more than just a source of information

Manuel has also been with me for some years – highly committed and focused – rarely did his homework though, with the exception of some texts for translation. We’ve never used a course book – he’s C1 – he likes to read – so he is often reading all sorts of business, science and philosophy books. Manuel also sees the teacher as a provider of input but this past week he showed he sees me as a professional who can be given appreciation through a day off or some additional pay. He has a problem of “forgetting” to pay me (every month) but to offset that he always pays an additional amount (some R$ 50 extra to cover for any inconveniences caused by the payment delay). On the other hand, Manuel apologizes when he can’t make it to his scheduled class and if I have no other available time he understands and moves on.

[An update] But regarding payment, Manuel never pays on time and always “forgets” it… sometimes he pays over 1 month late … and every time I bring it up he says “Oh I will pay you right after our class tonight” – and it never happens. To be fair, he usually throws in an additional R$ 50 for the delay… but that’s not the agreement.

DISTANCE LEARNING CLIP ART in 2021 | Distance learning, Gym games for kids, Teacher cartoon
When pricked teachers also bleed

Now paraphrasing what Shakespeare so skillfully wrote in the Merchant of Venice -“If you prick us, do we not bleed? if you tickle us, do we not laugh? if you poison us, do we not die? and if you wrong us, shall we not revenge?”. – (Act III, scene I).” Yes, teachers and students need a real and respectful relationship even if separated by a screen.

Happy teachings,

Mo

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Teaching Online, Revisited

After 18 months teaching exclusively online what pieces of advice, if any, would I have to share with my fellow language teachers? Here are some of the things I already knew and needed to put into practice and others I had to learn the hard way:

  1. Equipment is key – a decent notebook or computer with a good camera and microphone. My older computer had a lousy camera – six months into the pandemic with a grainy image I had to upgrade it. Add to the equipment the necessary microphone and headset (preferably with a cord to avoid interference and power surges). Also a ring light helps your professional image. Initially I thought it was just one extra unnecessary fluffy item, … but after my sweetheart gave me one, I can’t imagine going online without proper lighting. A second screen also helps a lot. Bear in mind, I didn’t say top of the line equipment – decent quality is good enough. No need to break the bank for the top brands.
  2. Camera positioning – try to show yourself from the shoulders up, prop up the notebook with one or two dictionaries (they’re the perfect size), a box, or a proper laptop stand but the right height will make the difference on how you will be seen. Since we’re talking about cameras – remember to look into the camera – don’t focus on the screen – the camera will give you eye contact with your audience.
  3. Dress properly – no top hat and tuxedo are necessary but sleeveless shirts are a ‘no-no’ for men (and women in some cultures). No need to hide your tattoos, if any, but keep a clean look … very few people can get away with a disheveled appearance and you probably are not one of them. Heard many times of people connecting wearing their pajama bottoms or none (chuckles) but my advice is: put on some pants, please. Getting dressed will help you feel like you’re doing something other than eating cereal for dinner in bed.
  4. Check your internet connection – Wifi is ok if the only option available (but preferably connect through your cable – more stable connection). Check your camera, microphone and headset before the session begins. I use Zoom for 95% of my sessions and occasionally it automatically changes my default settings for microphone and headset. Lovely, huh? More than once I’ve found myself without voice or hearing. So… once again… check it BEFORE the session starts.
  5. Prepare and Improvise – have your lesson and presentation ready, but be aware that things may change, remember that “student-centered lessons” are not just a cliché.
  6. Be careful when you share your screen – close all tabs and apps you don’t think your students would like to see or know about. TMI is still applicable online. That will make you look and sound more professional. Hey, I’m human, too. Sometimes I forget to close my tabs on the browser and there’s Twitter, and Facebook, and YouTube open – nothing wrong with that – but none of my students’ business. Do I need to say anything about porn tabs?
Teaching online can be a rewarding experience or a nightmare depending much on how you prepare for it.

Teaching online can be a rewarding experience or a nightmare depending much on how you prepare for it.

Happy teaching.

Cheers,

Mo

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REMOTE LEARNING IS EASIER?

This year ( 15 months, 7 days, 9 hours and 46 minutes into the covid-19 pandemic – yes, I refuse to capitalize you) I went back to the classroom (remotely, how else?). I needed to brush up my conference interpreting skills in this brave new world (no pun intended) of remote simultaneous interpreting (RSI – as it is professionally abbreviated by those in the know).

I knew that Zoom and other video conferencing services had an add-on feature that would/might allow for simultaneous interpreting, but now I’ve discovered that there are whole sets of platforms operating along with them. In other words, the challenge to the interpreter has risen from just knowing the vocab and terminology and having mind agility to listening in one language and blurting out in a second or third language to becoming an IT and Sound engineer – more than doubling our checklist before even uttering the first sound.

Today’s Simultaneous Interpreter is expected to know way more than 2 languages

I’ll write later about interpreting – now the focus is on remote learning.

Again the very respected interpreting and translation institution, Alumni, like make other educational structures, just transferred the onsite sessions to the online environment – same teachers, same methods, same length of sessions, same coffee breaks. Any changes necessary?

The flipped classroom format is ubiquitous – the school will send you an email with your assignments and agenda for the forthcoming class and woe is you if you don’t go over them carefully. Fine.

But they take some things for granted. In yesterday’s session, our very good trainer said – “Ok – during the interpreting practice remember to record your voices”.

Ok. Questions in my mind: “Did he tell us which app to use? how should we proceed?” It’s not intuitive.

I asked a boothmate and she told me she was using the Windows recorder. Ah ok.

Instructor: “After today’s session send me your recorded audio”.

My brain: “how? email? WhatsApp? a web platform? I don’t have his number or email address. Did I miss his instructions again?”

These are just simple examples for us teachers. We can’t just assume our students know what to do on their own (you know the old saying, right? “When you assume you make an ass of you and me”). Whatever happened to show and tell? Show me how you do it and then tell me to do it.

Pin on LOLZ
Assumptions must be kept in check

TAKEAWAY: If simple and clear instructions and directions were essential in the in-person environment they are crucial now in the remote classroom.

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VIRTUAL TEACHING TIPS

Most of us have been teaching exclusively online for over a year by now and it’s always good to review and refresh our personal approach when teaching on a virtual platform:

Positioning: Try to position yourself in the center of the screen, unless you’re showing a “whiteboard” or some other image. Keep the camera at your eye level so that students won’t be looking up your nostrils or down your balding spots 😉 . Remember to maintain eye contact – don’t be looking at your own image or your students’, rather, look into the camera (usually that little dot on top of your screen).

Look into the camera when speaking not at the screen
  • Appearance: make sure you’re dressed professionally – I’m not telling you to wear a tuxedo or a dress fit for a night at the opera. Just keep it neat and as wrinkle free as possible. Remember students can’t smell you but they do expect to see you. Pants are optional as long as you’re not planning to stand up. Should I wear a shirt or t-shirt? In my in-person classes I mostly wore shirts (and a jacket in colder weather) and on casual Fridays a polo shirt. Since the beginning of the pandemic I’ve gone down a notch by mostly wearing T-shirts , but trying to avoid brand logos and indiscreet messages on them. I know I’m going on a limb, but count on your common sense and anything with F*** would be deemed inappropriate. Of course check your teeth – nobody likes the embarrassment of seeing “a deer in the garden” or something else stuck in one’s teeth.
When You Have Food In Your Teeth But No One Says Anything - YouTube
When You Have Food In Your Teeth But No One Says Anything
dishevelled hair - Brandingby Pixels
You’re not expected to look like Brad Pitt post-Covid19 but check your hair before and overall appearance before switching on your camera.
  • Background: Choose something neutral – a white wall or whiteboard would be perfect. A bookcase is fine but the simpler the better – a tv monitor switched on behind you could be very distracting, for example, as well as your pet(s) and toddlers. they’re lovely once or twice but they’re not included in your agreement pack with your students. Keep them away whenever possible.
Self-Adhesive Magnetic Permanent Whiteboard Wall – Myndflo.com
Keep your background neutral as much as possible
  • Timing and Pacing: Some studies have showed that group response rates can be up to 20% lower online than in person, especially in a group setting. Remember that your voice is important but students’ talk time must be higher than yours. Don’t go lecturing when your students could be using that time to practice THEIR communication skills. Keep track of your class activities and always have one or two activities up your sleeve in case you go over all tasks and there are still 10 mins left. But that’s quite unusual. Usually it’s too much for such a little time. I have a student who has two 45-minute classes per week – and I always go overtime with her… that’s not good business sense or academically and I have to cut back on the activities and focus on key points. Remember that sometimes students (or yourself) might be having connection issues. Don’t lose your temper and be accommodating to the situation as it presents itself.

Reflect on your courses from the first session on a regular basis, make sure you’re delivering content that is useful and attractive to your students while keeping them satisfied. After all they’re your customers.

Cheers,

Mo

Teaching online is easy but requires preparation and equipment